Privacy Policy 

At Doreen's Hull CIO, we are committed to protecting your privacy and maintaining the security of any personal information received from you. We adhere to the requirements of the new EU directive General Data Protection Regulation which comes into force on the 23rd June 2026. This policy is to tell you why we collect personal information, how we use it, the reasons why we may disclose to third parties and how we keep it secure.

How do we collect information from you and what do we collect?

When you contact us, we will need to know your contact details. This allows us to process and fulfil your request efficiently and appropriately. 

Requesting a care package?

If you request a care package from us, we will ask you for your contact details again so that we are able to track where the packages are going and, therefore, needed the most. We may also ask for other information such as the number of people living in the house and if there are any food allergies we need to know about. 

Your information will be held securely by the charity and in accordance with GDPR legislation. Your details will not be used for marketing. We may be required by law to share your details with the authorities.

More information can be requested via email